Summary
Fourteen years of IT experience with an extensive knowledge of various technologies. Extremely personable and very comfortable with client interactions. Passionate about network security.
Work Experience
Virtual IT, Idaho
Network Engineer
8/2017 to 8/2022
- Administer 100+ servers and 800+ Workstations for a wide variety of businesses
- Manage multiple customer SAAS environments including M365, Azure AD, Google Workspaces, and AWS
- Lead on-premises to cloud migration projects for Exchange, Active Directory, File Server to SharePoint, POTS & SIP to Teams Phone System
- Provided escalation support to members of the Service Desk team, and participated in frontline support when needed
- Remediate and respond to SOC tickets
- Perform hardware upgrades and reconfiguration for servers and network infrastructure
- Respond to end-user privileged access management requests
- Implement IP-SEC, OpenVPN, and WireGuard VPN client and site-to-site solutions
- Design network topology, IP schema, network segmentations according to customer requests and sizing needs
- Lead project implementations, managed timelines, proposals, and kept in communications with client POCs
Howard Hughes Hospitality, Texas
Manager of Information Technology
9/2012 to 11/2016
- Manage and maintain all servers, workstations and networking equipment for three local properties
- Harden servers, workstations and network equipment to a level of PCI DSS compliance
- Assist staff and guests in network related troubleshooting
- Complete internal and external audit requests for Sarbanes-Oxley compliance
- HFTP Houston chapter member
- Assist with infrastructure design in new construction projects
- Design network topology, IP schema, network segmentations
The Arizona Grand Resort, Arizona
Information Technology Technician
1/2008 to 8/2012
- Support staff and guests with issues related to network connectivity, software applications and hardware
- Setup and manage multiple servers, workstations, and network equipment for the Arizona Grand Resort, the Inn at Laguna Beach and the La Playa Hotel
- Setup networks, dedicated bandwidth and static IP addresses according to conference group needs
- Manage network defenses to insure proper PCI Compliance
- Monitor LogRhythm reports for abnormal information
Key Skills
| HyperV & ESXi Virtualization | Active Directory | Veeam, Backup Exec | 66/110 Telephony Blocks |
| High Availability Clusters | Microsoft Exchange | NEC & Asterisk VOIP Systems | HTML, PHP, JavaScript |
| Link Aggregation Switches | Webroot, Sophos, Symantec | IIS, Apache, Tomcat, NGINX | Various PMS & POS |
| iSCSI LUNs/SAN Clusters | CMD/PS/Bash Scripting | SQL Syntax | Compliance Management |
Education
Southwestern Vermont Career Development Center, Bennington Vermont
2000 to 2004
- End User Support
- Computer Technology and Networking
University of Advancing Technology, Phoenix Arizona
2005 to 2008
- Network Security and Administration
Western Governors University
Currently Attending
- Bachelor of Science, Network Operations and Security
Certifications
Activities and Interests
SCUBA/Traveling
200+ logged dives in Hawaii, Honduras, Bahamas, Exuma Cays, Aruba and Bonaire
Motorcycling
Endorsed by the Motorcycle Safety Foundation (MSF)